General Motors Launches Social Media Newsroom

UntitledWell, it’s actually GM Europe, but that’s still HUGE.

Check it out – GM got a lot of things right with this effort.

The newsroom contains a tagcloud that enables the visitor to re-orient the newsroom content by keyword (e.g., click on the “environment” tag and all the releases about GM’s green initiatives show up instantly, by issue date).

There’s a sweet Flickr page with a lot of gorgeous photography.  Not just brochureware of pretty cars (and pretty girls), but also of behind-the-scenes action and motorway candids like this one:

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Importantly, the Company is allowing end-users to comment (and trackback) to each news release as if it were a blog post.  You can also save/share each news release using all the usual-suspects like del.icio.us, digg, et al. 

There’s even a YouTube page that looks like it gets a fair amount of traffic.  For example, this video of the new Saab 9–3 has seen almost 5,000 views.

Lastly, while I give GM Europe kudos for creating a del.icio.us page of their own (with almost 150 entries to-date), I think they are missing a chance to offer up a “daily dose of thought leadership” by leaving these bookmarks essentially blank.  It would be nice to see GM’s official response/opinion about each of these saved stories.

But that’s a minor quibble.  As noted on the Ignite Social Media Blog, “The site does an amazing thing – it welcomes comments and conversation while allowing users to take any of it and republish. It clearly understands that the destination of the conversations will likely be covered elsewhere, and allows the tools to do so.”

Welcome to the future.

SIDENOTE:  For more info, direct from the source, check out Stephen Davies’ interview with GM Europe’s Keith Childs, the social media newsroom’s brainiac.  I also recommend these related posts by Neville Hobson and Drew B.  And of course, if you are now intrigued by this concept, I can’t miss this chance to flog our own Social Media Newsroom template, much of which is reflected in GM’s grand effort.



Posted on: September 12, 2007 at 1:13 pm By Todd Defren
9 Responses to “General Motors Launches Social Media Newsroom”

 

Comments
  • John Cass says:

    Todd, I agree the GM Fastlane blog has been an important corporate blog for legitimizing blogging to a wider audience. It was the focus of many media articles. However, I think it has not done quite as good a job in actually engaging customers. Though hopefully that is in the process of changing now that Chris Barger is on board. He used to be at IBM.

  • Dee Rambeau says:

    Cool stuff indeed. I’ve got a fun example of someone doing it wrong. Virgin launched this Mega Mashup social newsroom at
    http://www.virginmegamashup.com/
    In their news release put out by their agency SJ Communications, they go on and on about how SJ is so savvy about helping Virgin build their brand online, etc. Well guess what? If you click on any of the main navigation links in this whiz-bangy, cool social newsroom, you don’t get Virgin URL strings…you get stupid Marketwire URL strings supporting their EasyIR product. Oversight? Yeah…by Virgin…by SJ…by Marketwire. It’s this kind of crap that drives me nuts…
    Great campaign…crappy execution.

  • Henry says:

    Todd,
    Compare the GM tagcloud to what I recently found.

  • Shel Holtz says:

    Hey, Todd…I’d like to extend an invitation to you to listen to this PR-focused podcast called “For Immediate Release.” The show covered GM Europe social media newsroom — and one from Virgin Megastores — on its Sept. 6 episode.

  • Todd Defren says:

    Stephen – umm, not sure how I helped, but, “you’re welcome!” And yes, of course, it’s wicked cool (as we say in Boston) to see social media integrate itself into the thinking of big-league marketers like Cisco, GM, et al.

    John – the GM Fastlane blog is great if only because of that NYT/Friedman flap from last year: when the blog was used to circumvent the NYT editorial staff, it served notice to all mainstream media mavens that the blogosphere had undeniable clout and influence.

    Keith – Thanks for taking the time FIND my blog post, much less comment on it. I am happy to talk to you some more about the del.icio.us idea if you need someone to bounce ideas around with: tdefren (@) shiftcomm.com.

  • Keith Childs says:

    Thanks for the feedback Todd. As for the daily dose of thought leadership- need to look into this and (yes, here it comes) give it some thought.

  • John Cass says:

    Todd, I am curious to know what you think of the GM fastlane blog?

  • I love seeing the beat go on like this. It’s awesome.

  • Stephen says:

    Thanks for the link, Todd. I imagine there’s something quite fulfilling for yourself watching the seed you planted steadily blossom and grow.

    In fact, I indirectly owe you for the job I’m in now. So, thanks! :-)



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