PR Gets Lousy PR, But is Getting its Groove Back
It’s been a bizarre week. Been traveling and in meetings – A LOT – which has meant less blogging than usual. But, ‘lo! The RSS subscribers went from 1,600 to almost 2,000 (at least as-of this writing), and we’re getting within spitting distance of a return to the Top-10,000 on Technorati.
So, maybe next week, no blog posts from me? I foresee a fourfold leap in PR-Squared’s popularity resulting from a week-long furlough. That’ll give Rubel, et al., a run for their money! (Naw, won’t happen; a man’s gotta contribute: damn the statistics!)
Today’s entry is about “The State of the PR Industry.” In preparing for my bi-annual employee presentation on “The State of SHIFT,” I try to take industry trends into consideration. This year I had the benefit of input from the Twitterati:
• JasonFalls @TDefren PR Industry: Finding themselves in need of social media aptitude. Furiously searching for own asses.
• JohnAtkinson @TDefren -PR Industry:Traditional media tactics – no trust, filtered out. Social media: signs of trust w/ early adopter targets – IMHO.
• mediaphyter @TDefren I think that if the majority of PR people out there don’t learn quickly how blogs can work for and against them, the answer is trouble.
• lrivers @TDefren Like anything, there’s a huge delta between the best and everyone else. Really good PR is expensive and worth it…
• kbodnar32 @tdefren in transition… major transition.
• jenzings @TDefren: Under fire – for spinning, the rep as being obfuscators. Redeemable, but need to listen more and learn more.
• briguyblock @TDefren we’re sitting pretty at the moment, but we’re branching out. I’d like to think most PR folk are expanding their minds.
• tombiro @tdefren – still full of echo-chamber line followers who do things because they heard it was the new thing to do rather than the right thing.
• mjkeliher @TDefren FUN! Constant change, new tools and toys (and the related challenges) keep us interested and on our toes. FUN!
• mediaphyter @TDefren Confused.
What do you think?
For my part, I wasn’t surprised to see that most of the responses were negative. As the old chestnut goes, “The cobbler’s children have no shoes.” Despite the best efforts of industry organizations like the PRSA, we’ve historically (and oh-so-ironically) fared poorly in the court of public opinion.
But, count me as one of the optimists, along with good ol’ Mike (“FUN!”) Keliher. I think that the PR industry had been in the doledrums for many years, but that the rise of Social Media has energized the field. While the advertising agencies will always find a way to make things sexier, Social Media is ultimately about authenticity; about maintaining a respectful, attentive, running dialogue with stakeholders: this is PR’s bailiwick. There’s plenty to improve on but I think we’ve found our new groove.
Hey – before ya go, some shameless appeals: put us over the top! Are you subscribed? See any posts here that might be worth linking to, to help nudge us into the T’rati 10,000 zone? Either way, thanks for stopping by. Have a great weekend!
Posted on: January 25, 2008 at 3:53 pm By Todd Defren



Thanks for sharing in the optimism (you, too, Kami). I see no reason not to.
Sure, we face a lot of challenges:
-convincing invoice-payers of the value of new tools
-measuring our work in meaningful ways
-staying on top of new trends, tactics and threats
-…I could go on.
But those challenges and ones like them will never…ever…ever go away. Life if full of challenges, but that’s what makes it great. Each time we win a little victory, overcome an obstacle, we are infused with the rush of success. Makes it all worth doing?
As for the PR biz in particular, even the “challenges” are as exciting for me as the successes. One thing that helps: Having clients that share (or at least appreciate) the excitement and are willing to experiment a little. I’m lucky enough to have a couple of clients who are doing great things and are truly eager to live and learn right alongside Albert and me.
It’s great fun. Why not be optimistic?
Thanks for sharing in the optimism (you, too, Kami). I see no reason not to.
Sure, we face a lot of challenges:
-convincing invoice-payers of the value of new tools
-measuring our work in meaningful ways
-staying on top of new trends, tactics and threats
-…I could go on.
But those challenges and ones like them will never…ever…ever go away. Life if full of challenges, but that’s what makes it great. Each time we win a little victory, overcome an obstacle, we are infused with the rush of success. Makes it all worth doing?
As for the PR biz in particular, even the “challenges” are as exciting for me as the successes. One thing that helps: Having clients that share (or at least appreciate) the excitement and are willing to experiment a little. I’m lucky enough to have a couple of clients who are doing great things and are truly eager to live and learn right alongside Albert and me.
It’s great fun. Why not be optimistic?
True that they don’t have teeth, but they do call out bad practices, and they are the only membership comms organization that does, beyond the bloggers of course. They have an advocacy news room, complete with RSS feed:
http://tinyurl.com/362zh5
That said, I am incredibly optimistic about the future of PR. I have never had more exciting clients or projects. It really is a great time to be in this business.
Todd,
I completely agree with you about social media’s effect of “[energizing] the field.” Until I became enlightened about new media’s powerful, emerging impression on PR, I was beginning to regret majoring in PR instead of marketing. Now that PR and marketing are becoming one and the same due to the Web’s impact, I am becoming increasingly excited about graduating and searching for a job at a PR firm that champions participation rather than control (like at a company hell bent on tradition).
PR was always thought to be more credible than advertising. Less control and more authenticity only means more success for PR practice!
A fair point about PRSA’s lack of teeth, Dave.
Todd,
You cite the “best efforts” of the PRSA, but I’d argue that the refusal of organizations like that to crack down on unethical behaviour by PR firms contributes to PR’s poor state. There are lots of other factors, but this is a contributor. By not calling out questionable practices, they legitimize them. Professional organizations need to hold their members to a higher standard.