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Produce, Propagate, Promote: Grease the Skids for Your Content

IStock_000005515513XSmallIn this space I’ve talked about the Social Media Release (SMR) a fair bit.  I’ve talked (half-jokingly) about the “TwitRelease.”  I’ve talked (very seriously) about the need to atomize content.  I’ve made dramatic turnarounds in my thinking re: SMR distribution.

Now I wanna talk about the issue marketers care most about: results.

In my opinion there are two major benefits to the SMR approach.  The first is related to Conversation.  If your SMR is powered by a blogging engine, you can enable Comments and Trackbacks and thus allow for a.) direct dialog and, b.) aggregation of external, in-context conversations, respectively.  

The second major benefit is related to the propagation of content.  By atomizing the content elements (graphics, video, podcasts, etc.), you empower people to appropriate and re-use that content as they see fit.  Ideally this leads people to see your content in their own online hang-outs, “socialized” by the fact that their friends and/or favorite sites are making the introductions. 

But, they’re not always going to do that, folks: so it is entirely conceivable that you’ll spend a boatload of time and $$$ creating content that stalls out in your online newsroom.  (Which would suck.)

That means it’s up to the Marketers to spread the word by spreading the content.

Some principles and ideas to consider:

Make sure the “Summary” section of your SMR is 140–characters or less. 

That way, you can get the full news out in a Twitter-friendly mode.  Since you are hoping for “re-tweets” of the news, keeping that summary to well-under 140–characters is advisable.  Including a link to the SMR is also a must-have. 

Twitter logo-keepWhen you tweet: XYZ Corp announced that it was acquiring ABC Inc. for $10 million. This makes XZY Corp the largest swizzle-stick maker. http://is.gd/bzi. (137–characters) you leave no room for re-tweeters, whose aid invariably takes the form of, “RT XYZ_Corp:” – they’ll “waste” several character spaces in order to delineate their tweet as a re-tweet of your news… and with so few characters to spare, the essence could get lost.

Keeping the Summary this tight is also an exquisitely painful editing exercise.  The process of forcing press release writers to distill “what’s important” in roughly 125 characters (leaving room for the RT & @sender) compels them to re-evaluate the original package of news!  The “twitpitch” produces clarity through brevity.

<Make sure your content is not solely posted in your Newsroom. 

  • If you are including photos or short videos in your SMR, why not post them to Flickr, as well, with tags that may make the content readily discoverable? 
  • If the videos are longer-form, how about posting them to your corporate YouTube channel? 
  • Might some of the photos also be worthy of sharing with your Twitter followers? – Twitpic ‘em! 
  • Is your podcast series syndicated via iTunes
  • Have you saved the SMR itself – along with each of the content elements shared across other social networks – to del.icio.us?
  • Did you “stumble” and digg the SMR, and describe why it’s of interest to these communities’ members? 
  • Don’t forget the Creative Commons licensing: you don’t want to inadvertently block someone from sharing the content on their own blog (and likewise it’s nice to be able to guarantee a li’l credit for the source material).
  • If the news relayed in the SMR is super important, maybe consider using NewsAds to drive relevant traffic?  A little SEM never hurts.

Your content may be lively, but it’s not alive.  Help it along.  Evangelize.

IStock_000005739067XSmallUnless your company/client already possesses a base of rabid, highly-networked and vociferous fans, then simply publishing the SMR to the website and/or via the newswires is just not enough to get any attention, just as issuing a traditional press release over the wire doesn’t cinch press coverage. Your fabulous content will lie fallow.  A corporate RSS feed with paltry subscriber numbers ain’t gonna bring the fame. 

As in anything, actively sharing content through the cultivation of relationships is instrumental for SMRs and social objects, through very different and unique processes of dialog.  Despite the misplaced howls of protest from tech bloggers, PR can help ensure that the news – including the carefully crafted content that attends the news – is seen and shared.  Outreach through the PR pro’s network of relationships can (at least) spur just-enough discussion and sharing of the content to allow the news to gain traction. 

Produce. Propagate. Promote. (Party.)

Special thanks to Doug Haslam and Brian Solis for their help on this post.

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» Get Noticed (and Other PR Blog Jots) from Media Bullseye
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Comments

I love the idea of the twitpitch and its greater implication. Forced to distill your message to 125 characters, tightens your writing of the larger release and keeps you focused on the essential message. Lots of great tips in this post and I plan to liberally share.

Just to play devil's advocate... how can a marketer guarantee that the people looking at a SMR are indeed the target audience? Let's say CompanyX is announcing that they've chosen to donate $$ to the 'Save the Galapagos Blue Footed Boobies fund' ... how many viewers of that SMR will have found their way to that info not because of the fund or CompanyX, but because of the word "boobies"?

Like I say, I'm playing Devil's Advocate here, but how can we truly be sure of who the readership is? And with the need for accountability and transparency (let's say X is a publicly traded company) verifiable results are a must.

Now we're getting somewhere. This is gorgeous! Thank you.

Content will always be important, but I really believe that distribution is where the real innovation is happening. I don't care how compelling and/or clickable the content is, if PR isn't out front fanning the flames and spreading the word, it just doesn't go anywhere. Posting anything isn't enough and if you build it they won't come.

The way we do that is changing/needs to change. Thanks for breaking it down like this.

Well done. I especially like the advice on reutilizing your multi-media content, and getting outside your newsroom.

I love the SMPR, and have used it and written about it, but I believe the dearth of super easy tools to make them has impeded progress somewhat.

That's why I'm excited about PitchEngine. They've built an interface that allows even the most Amish of PR practitioners to create a solid SMPR.

I just posted about the history of SMPR (including shout outs to the founder), its importance, and a review of PitchEngine.

"PitchEngine Takes the Mystery Out of Social Media Releases"

http://is.gd/Ste


Jason Baer
Convince & Convert - digital consulting for agencies
http://www.convinceandconvert.com

Personally, I don't think organizations should be digging and stumbling their own news. Delicious is ok, but not those two as it is against the ethic of those sites...

DW

This is a great post. Just retweeted it.

We too are struggling with the measurement side of this, PRJack. One of the most valuable ways we are tracking is by watching our client's online traffic based on tracking sources.

We recently had an experience where a story placement on time.com resulted in less traffic to the client's website than a blog post that was exquisitely targeted to our audience. We have to push our clients to allow us to see analytics or put them in place.

Great post Todd. It's so cool to see all of this evolve. Brands must get engaged to make it work.

We're providing tools for delivering content, even integrating direct posting to Twitter, FriendFeed and others from within SMRs. Point is, brands (and their PR firms) must engage to be seen and heard. If your content is dialed and your message precisely delivered, you're a step ahead of the next guy. PR distribution isn't about just bloggers and journalists anymore, it's also about reaching your consumers directly.

Great Post again thank you.

Be careful however with self stumbling your SMR ... I got into trouble with Stumbleupon for doing this. I wasn't spamming, I just thought that's what you did. Evidently its against their terms of trade.

Cheers
Stephen

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