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	<title>Comments on: Some Conversations Should Never Happen</title>
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	<link>http://www.pr-squared.com/index.php/2006/11/some_conversations_should_neve</link>
	<description>Social Media and Public Relations Consulting � PR Squared</description>
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		<title>By: Tonya Thomas</title>
		<link>http://www.pr-squared.com/index.php/2006/11/some_conversations_should_neve/comment-page-1#comment-376</link>
		<dc:creator>Tonya Thomas</dc:creator>
		<pubDate>Fri, 24 Nov 2006 15:48:02 +0000</pubDate>
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		<description>Amen! It is about the incompetence to me. Especially if the other party is law enforcement. Of course, my gripe is unrelated to your own. However, the similar atmosphere garnered my personal interest in your plight. Perhaps along with World Peace we also need Competent Employees regardless of what role in life they might play. Everyone should have the human decency to actually display a slight bit of common sense and logic when the particular situation arises. For those who lack the self esteem and confidence to &quot;call the shots&quot;, I suggest unemployment suits the situation. Those who can&#039;t THINK.... should never interact with the public, and, certainly not as law enforcement or off shoots of HomeLand Security.
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		<content:encoded><![CDATA[<p>Amen! It is about the incompetence to me. Especially if the other party is law enforcement. Of course, my gripe is unrelated to your own. However, the similar atmosphere garnered my personal interest in your plight. Perhaps along with World Peace we also need Competent Employees regardless of what role in life they might play. Everyone should have the human decency to actually display a slight bit of common sense and logic when the particular situation arises. For those who lack the self esteem and confidence to &#8220;call the shots&#8221;, I suggest unemployment suits the situation. Those who can&#8217;t THINK&#8230;. should never interact with the public, and, certainly not as law enforcement or off shoots of HomeLand Security.</p>
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		<title>By: Bryan Person, Bryper.com</title>
		<link>http://www.pr-squared.com/index.php/2006/11/some_conversations_should_neve/comment-page-1#comment-375</link>
		<dc:creator>Bryan Person, Bryper.com</dc:creator>
		<pubDate>Wed, 22 Nov 2006 16:46:31 +0000</pubDate>
		<guid isPermaLink="false">http://pr-squared.com/pr2wp/?p=277#comment-375</guid>
		<description>Todd:

Just &lt;b&gt;reading&lt;/b&gt; your story about obvious imcomptence gets my blood boiling, though I do try and arrive at the airport extra early just to avoid this kind of scenario.

Now it would be really interesting if US Airways were monitoring the blogosphere and the &quot;US Airways&quot; Technorati tag, so that it could jump into this conversation.

That&#039;s what Marriott appears to be doing, if this post from Shel Holtz is any indication:
&lt;a href=&quot;http://blog.holtz.com/index.php/weblog/marriott_update_theyre_listening/&quot; rel=&quot;nofollow&quot;&gt;http://blog.holtz.com/index.php/weblog/marriott_update_theyre_listening/&lt;/a&gt;

(Shel&#039;s site appears to be down at the moment, but this is the correct permalink).

Think about some of the goodwill that US Airways and just about any business might be able to reclaim if it did so.

Are you holding your breath that that will happen anytime  soon?
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		<content:encoded><![CDATA[<p>Todd:</p>
<p>Just <b>reading</b> your story about obvious imcomptence gets my blood boiling, though I do try and arrive at the airport extra early just to avoid this kind of scenario.</p>
<p>Now it would be really interesting if US Airways were monitoring the blogosphere and the &#8220;US Airways&#8221; Technorati tag, so that it could jump into this conversation.</p>
<p>That&#8217;s what Marriott appears to be doing, if this post from Shel Holtz is any indication:<br />
<a href="http://blog.holtz.com/index.php/weblog/marriott_update_theyre_listening/" rel="nofollow">http://blog.holtz.com/index.php/weblog/marriott_update_theyre_listening/</a></p>
<p>(Shel&#8217;s site appears to be down at the moment, but this is the correct permalink).</p>
<p>Think about some of the goodwill that US Airways and just about any business might be able to reclaim if it did so.</p>
<p>Are you holding your breath that that will happen anytime  soon?</p>
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		<title>By: Todd Defren</title>
		<link>http://www.pr-squared.com/index.php/2006/11/some_conversations_should_neve/comment-page-1#comment-374</link>
		<dc:creator>Todd Defren</dc:creator>
		<pubDate>Wed, 22 Nov 2006 01:03:19 +0000</pubDate>
		<guid isPermaLink="false">http://pr-squared.com/pr2wp/?p=277#comment-374</guid>
		<description>Urgh!  That&#039;s a bad one, Ryan.  It&#039;s a good thing there are armed guards throughout the airport!

The question is, Did you blog about it??

Imagine if everyone blogged about their terrible airline experiences.  Sooner or later that level of transparency might motivate change.  (Or not.)
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		<content:encoded><![CDATA[<p>Urgh!  That&#8217;s a bad one, Ryan.  It&#8217;s a good thing there are armed guards throughout the airport!</p>
<p>The question is, Did you blog about it??</p>
<p>Imagine if everyone blogged about their terrible airline experiences.  Sooner or later that level of transparency might motivate change.  (Or not.)</p>
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		<title>By: Ryan Anderson</title>
		<link>http://www.pr-squared.com/index.php/2006/11/some_conversations_should_neve/comment-page-1#comment-373</link>
		<dc:creator>Ryan Anderson</dc:creator>
		<pubDate>Wed, 22 Nov 2006 00:48:52 +0000</pubDate>
		<guid isPermaLink="false">http://pr-squared.com/pr2wp/?p=277#comment-373</guid>
		<description>I empathize with you completely.  When I was coming back from New York through Newark, I was told that my flight had been rescheduled until the next day.  The person at the ticket counter looked annoyed that I asked her to find me another flight to somewhere near where I live.

When I finally said &quot;and what am I supposed to do until tomorrow morning?&quot; she replied: &quot;You got a book?&quot;

I have never been made so mad that I actually went full circle back to calm.  No wonder they&#039;re all losing money.
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		<content:encoded><![CDATA[<p>I empathize with you completely.  When I was coming back from New York through Newark, I was told that my flight had been rescheduled until the next day.  The person at the ticket counter looked annoyed that I asked her to find me another flight to somewhere near where I live.</p>
<p>When I finally said &#8220;and what am I supposed to do until tomorrow morning?&#8221; she replied: &#8220;You got a book?&#8221;</p>
<p>I have never been made so mad that I actually went full circle back to calm.  No wonder they&#8217;re all losing money.</p>
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