Dude, Where’s My Blogola?
An interesting conversation is slowly starting from the WSJ article this week that discussed “blogola” – that’s the funky new term for the emerging practice of giving free stuff (from tote bags to travel junkets) to bloggers, in return for a sympathetic review.
It was bound to happen. It happens with every emerging media channel. Radio DJs were bribed to play new records on heavy rotations. Journalists have always been wooed with whispered promises of “access” to newsmakers & celebrities.
Inevitably, ethics guidelines spring up to dash such behaviors. But it will be harder to police such activities in the blogosphere.
The difference is the complete lack of organization.
It makes perfect sense for Gawker Media to have “some sort of policy” about blogola: Gawker maintains a network of “professional” blogs; it is centrally owned and controlled. The Gawker writers are basically journalists – cheekier-than-thou, sure, but still bound to ethical guidelines.
But 99% of today’s bloggers are essentially hobbyists. Passionate, evangelical, funny, and maybe even making some decent money at it – but they are still freelancing. No one owns them. No one tells them what to do. The only ethical guidelines they need to adhere to are the ones that their own mommies taught them.
This is a particularly complex issue. As the WSJ stated, “blogs are important because they often serve as idea farms for professional reporters.”
Marketers thus have an opportunity to “influence the influencers of the influencers” … and, in this nascent period, such bloggers are probably going to be pretty easy to impress. Who wouldn’t love to get a free camera, or an all-expenses-paid trip to meet a Hollywood star, or to make some extra cash??
By the way, is it so bad? It’s hard for me to begrudge a workaday blogger who’s been willing and able to turn their private passion into an influential public forum, while holding down a real-life job.
Similarly, what’s cool about bloggers is that they can be loose cannons: you could give a blogger a million bucks and they still might flip the bird at your product or brand … Blogger Relations, and blogola in particular, is risky.
So, is “blogola” good or bad? Neither. It all boils down to transparency.
As long as the blogger is clear about what they’ve received (in any and all subsequent posts about the topic), it is up to the informed reader to decide whether their opinion has been swayed.
If the product in question sucks, no number of happy-face blog postings will convince anyone otherwise.
If the bloggers’ audience reacts disdainfully to their happy-face posts; call the blogger a “sell-out;” delete the RSS feed – then the respectable blogger will soon form their own ethics policy.
Everybody loves free stuff.
But nobody wants to be called a sucker.



Um, give me a fucking break? The minute you tell a blogger what to write, or how to write it, you’ve lost any right to blog or work with bloggers.
The call for blogola from WSJ was an interesting twist. Y
‘Nuff said.
Jeremy, I don’t disagree with you – the marketer who engages in blogger relations can NOT expect or even attempt to tell the bloggers “what to write” … but in the WSJ cases under discussion, the marketers did NOT tell the bloggers what to write.
Specific to the WSJ story:
The marketers provided goodies/access.
They were obviously keen on disclosure. (You don’t get backstage access as a workaday blogger unless it is being provided to you by the network execs.)
The bloggers were each transparent about “what they got.”
The bloggers were not told what to write. In effect, the marketers made a bet on what the bloggers’ reaction would be, and hoped for the best.
Because the bloggers are NOT professional journalists with managing editors, any one of them could have been miffed at the outreach attempt; or, could have been rubbed the wrong way by Julia Louis-Dreyfus… and could have just as easily started a long-running smear campaign, with no ramifications to their day jobs.
So, on the one hand, we PR bloggers want corporations to listen/participate/engage… yet, when they do, we get pissy about it? Doesn’t seem like we’re willing to let the corporate marketers ever do well – even when they are trying to “do it right?!”
I’m with CC Chapman:
http://twitter.com/cc_chapman/statuses/72433092
I’ve had friends take part in some of the bigger blogger outreach programs including the ones mentioned in the WSJ article. In all cases they clearly said on their podcasts and blogs that it was a gift, etc and disclosed the details. I have no problem with that.
What I hate (and I have seen it happen) is when an ad is an ad and it isn’t disclosed. That pisses me off. Tell me that your getting paid or getting something out of the relationship or don’t tell me at all.
What does bother me is that I wish more bloggers told both sides of the story. For instance with the new Nikon D80 program I haven’t seen one critical post about features that they don’t like or anything like that. Every product has problems and to say there is none isn’t fair.
Being a music guy I hate payola. I get sent CDs all the time to play on my podcast, but if I don’t like the music then I don’t play it. This has pissed off some artist who say “but I sent you the CD” and I always reply “yes you did, but that doesn’t guarantee that I’ll play you.”
It’s a fine line for sure and I just hope influencers in all the spheres keep it honest.
Pardon me for butting in, but wasn’t part of the “Payola” issue the fact that these were FCC-licensed stations, that were not disclosing the income derived?
Until one requires a government license to blog, it’s apples and applesauce. Related, but not as crisply defined.
Why would you be “butting in,” Ike?
Agreed, it’s not exactly the same … but the THOUGHT PROCESS is the same, i.e., when a new medium emerges (licensed or not), marketers have tended to want to “exploit” it before it becomes mainstream.
Sure, they were FCC-licensed stations, but the clear fact was that people could be manipulated without their knowledge. How is this different? If you write about a product and make it seem as if you’re just an Average Joe with a new camera, that apparently anyone can afford, then you’re lying to and manipulating me.
And as far as bloggers being a group of caring, altruistic folks, just opening up their souls to the world, wake up! Everyone has a profit motive and if someone’s going to give me a camera, I’m going to take it, and do whatever I need to do to ensure I get to keep it. If that means I have to say sweet nothings then I’m going to do it.
Blogola might just lead to free-speech regulations with the creation of a blogger-speech definition. Imagine losing free-speech protections because blogging becomes defined as business communication. It may happen if blogola becomes prevalent.
“Imagine losing free-speech protections because blogging becomes defined as business communication.”
Yikes!
For me, again, the key is:
1) “Blogola” must come with no strings attached. You can call that a naive view; I’d have no defense.
2) Full transparency from the blogger: “This is what I got, this is what I think of it.” (And then it is up to the readers to decide.)