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	<title>Comments on: The Inevitable &#8220;Brandsmack&#8221;</title>
	<atom:link href="http://www.pr-squared.com/index.php/2008/08/the_inevitable_brandsmack/feed" rel="self" type="application/rss+xml" />
	<link>http://www.pr-squared.com/index.php/2008/08/the_inevitable_brandsmack</link>
	<description>Social Media and Public Relations Consulting � PR Squared</description>
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		<title>By: Stephen Baugh</title>
		<link>http://www.pr-squared.com/index.php/2008/08/the_inevitable_brandsmack/comment-page-1#comment-2048</link>
		<dc:creator>Stephen Baugh</dc:creator>
		<pubDate>Tue, 26 Aug 2008 03:43:11 +0000</pubDate>
		<guid isPermaLink="false">http://pr-squared.com/pr2wp/?p=550#comment-2048</guid>
		<description>This is so so true. It is however not just a Social Media problem. It happens in all public facing roles. We had a marketing manager a few years ago, that unknowingly was basically selling himself as the brand and us on the side. Of course when he left we had to rebuild.

Our responsibility of course, but he does have a moral obligation to?

Thanks for the great story

Cheers
Stephen
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		<content:encoded><![CDATA[<p>This is so so true. It is however not just a Social Media problem. It happens in all public facing roles. We had a marketing manager a few years ago, that unknowingly was basically selling himself as the brand and us on the side. Of course when he left we had to rebuild.</p>
<p>Our responsibility of course, but he does have a moral obligation to?</p>
<p>Thanks for the great story</p>
<p>Cheers<br />
Stephen</p>
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		<title>By: Jeremy Pepper</title>
		<link>http://www.pr-squared.com/index.php/2008/08/the_inevitable_brandsmack/comment-page-1#comment-2047</link>
		<dc:creator>Jeremy Pepper</dc:creator>
		<pubDate>Fri, 15 Aug 2008 19:37:05 +0000</pubDate>
		<guid isPermaLink="false">http://pr-squared.com/pr2wp/?p=550#comment-2047</guid>
		<description>Ha - I have a thank you post that&#039;s in the queue that calls you out, Todd, for your tweets for Lisa.

Blows your freaking mind, doesn&#039;t it?
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		<content:encoded><![CDATA[<p>Ha &#8211; I have a thank you post that&#8217;s in the queue that calls you out, Todd, for your tweets for Lisa.</p>
<p>Blows your freaking mind, doesn&#8217;t it?</p>
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		<title>By: Chris Lynn</title>
		<link>http://www.pr-squared.com/index.php/2008/08/the_inevitable_brandsmack/comment-page-1#comment-2046</link>
		<dc:creator>Chris Lynn</dc:creator>
		<pubDate>Fri, 15 Aug 2008 17:44:13 +0000</pubDate>
		<guid isPermaLink="false">http://pr-squared.com/pr2wp/?p=550#comment-2046</guid>
		<description>@Doug Thanks! It can be hard for both parties to let go--those leaving aren&#039;t always gunning for the door and are, hopefully, grateful for what the company has done for them

@Jeremy Thanks! :) Chinese firewall (is that PC?) is def important.  I think you won&#039;t have a problem with my new firm--that is, you haven&#039;t written anything (that I&#039;m aware of) that is derogatory

@Adam I created all the accounts for SHIFT under my SHIFT email addy.  When I left, I gave those to SHIFT.  On most of the &quot;social media assets&quot; there was always someone also with log-in info.  You do make points about saying goodbye.  We will probably have more Community Managers who might have &quot;Bennifer&quot; break-ups--all in the public eye!


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		<content:encoded><![CDATA[<p>@Doug Thanks! It can be hard for both parties to let go&#8211;those leaving aren&#8217;t always gunning for the door and are, hopefully, grateful for what the company has done for them</p>
<p>@Jeremy Thanks! <img src='http://www.pr-squared.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />  Chinese firewall (is that PC?) is def important.  I think you won&#8217;t have a problem with my new firm&#8211;that is, you haven&#8217;t written anything (that I&#8217;m aware of) that is derogatory</p>
<p>@Adam I created all the accounts for SHIFT under my SHIFT email addy.  When I left, I gave those to SHIFT.  On most of the &#8220;social media assets&#8221; there was always someone also with log-in info.  You do make points about saying goodbye.  We will probably have more Community Managers who might have &#8220;Bennifer&#8221; break-ups&#8211;all in the public eye!</p>
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		<title>By: Todd Defren</title>
		<link>http://www.pr-squared.com/index.php/2008/08/the_inevitable_brandsmack/comment-page-1#comment-2045</link>
		<dc:creator>Todd Defren</dc:creator>
		<pubDate>Fri, 15 Aug 2008 17:21:06 +0000</pubDate>
		<guid isPermaLink="false">http://pr-squared.com/pr2wp/?p=550#comment-2045</guid>
		<description>@Chris - good luck, again.  (See how &quot;bitterness&quot; is not easily detected via the written word?) ;)

@Doug - so you know,I&#039;ve learned my lesson. We&#039;ll be taking hideously embarrassing photos of you, and you will be held hostage in case a similar circumstance arises.

@Jeremy - no shit, that&#039;s the nicest thing you&#039;ve ever said to me.  Thank you.

@Adam - you take the prize for mind-shattering comment. There&#039;s another blog post in there somewhere.  Thanks for lending your smarts to this forum!
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		<content:encoded><![CDATA[<p>@Chris &#8211; good luck, again.  (See how &#8220;bitterness&#8221; is not easily detected via the written word?) <img src='http://www.pr-squared.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
<p>@Doug &#8211; so you know,I&#8217;ve learned my lesson. We&#8217;ll be taking hideously embarrassing photos of you, and you will be held hostage in case a similar circumstance arises.</p>
<p>@Jeremy &#8211; no shit, that&#8217;s the nicest thing you&#8217;ve ever said to me.  Thank you.</p>
<p>@Adam &#8211; you take the prize for mind-shattering comment. There&#8217;s another blog post in there somewhere.  Thanks for lending your smarts to this forum!</p>
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		<title>By: Adam Sherk</title>
		<link>http://www.pr-squared.com/index.php/2008/08/the_inevitable_brandsmack/comment-page-1#comment-2044</link>
		<dc:creator>Adam Sherk</dc:creator>
		<pubDate>Fri, 15 Aug 2008 16:49:39 +0000</pubDate>
		<guid isPermaLink="false">http://pr-squared.com/pr2wp/?p=550#comment-2044</guid>
		<description>On a related note, a similar thing often happens with brand ambassadors who actively engage in social networking, social news sites, etc on behalf of a company.

Companies tend to put younger people in such roles, sometimes even people in their first career-level job. This is in part because the younger demographic tends to be more familiar with social media, and in part because many companies aren&#039;t yet willing to commit a lot of resources to such roles.

So for 1-2 years they get someone enthusiastically participating in social media on their behalf, but then inevitability that person takes a new job or even just decides they want to do something else.

This is causing companies to question who owns the profiles and relationships built up on company time, and if or how any of that is  transferable to another employee. For example a Facebook profile is certainly not transferable, but what about a profile on a social news site with a general name like &quot;SportsFan&quot;?

However transferability is often in violation of a social news site&#039;s terms of service, not to mention the fact that all of SportsFan&#039;s &quot;friends&quot; have a right to know they are no longer interacting with the same person. But if the transfer wasn&#039;t a TOS violation and the handover was done transparently, would that be ok?

Whether it&#039;s your situation with Chris or the one I just described, maybe a long-term corporate social media strategy needs to be sort of like the farm system in baseball. Some superstars will always leave to free agency and others will eventually retire, so you have to keep a fresh crop of prospects coming through the system.


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		<content:encoded><![CDATA[<p>On a related note, a similar thing often happens with brand ambassadors who actively engage in social networking, social news sites, etc on behalf of a company.</p>
<p>Companies tend to put younger people in such roles, sometimes even people in their first career-level job. This is in part because the younger demographic tends to be more familiar with social media, and in part because many companies aren&#8217;t yet willing to commit a lot of resources to such roles.</p>
<p>So for 1-2 years they get someone enthusiastically participating in social media on their behalf, but then inevitability that person takes a new job or even just decides they want to do something else.</p>
<p>This is causing companies to question who owns the profiles and relationships built up on company time, and if or how any of that is  transferable to another employee. For example a Facebook profile is certainly not transferable, but what about a profile on a social news site with a general name like &#8220;SportsFan&#8221;?</p>
<p>However transferability is often in violation of a social news site&#8217;s terms of service, not to mention the fact that all of SportsFan&#8217;s &#8220;friends&#8221; have a right to know they are no longer interacting with the same person. But if the transfer wasn&#8217;t a TOS violation and the handover was done transparently, would that be ok?</p>
<p>Whether it&#8217;s your situation with Chris or the one I just described, maybe a long-term corporate social media strategy needs to be sort of like the farm system in baseball. Some superstars will always leave to free agency and others will eventually retire, so you have to keep a fresh crop of prospects coming through the system.</p>
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		<title>By: Jeremy Pepper</title>
		<link>http://www.pr-squared.com/index.php/2008/08/the_inevitable_brandsmack/comment-page-1#comment-2043</link>
		<dc:creator>Jeremy Pepper</dc:creator>
		<pubDate>Fri, 15 Aug 2008 16:03:47 +0000</pubDate>
		<guid isPermaLink="false">http://pr-squared.com/pr2wp/?p=550#comment-2043</guid>
		<description>Congrats to Chris; on the bright side, I think Chris kept his blog and his work pretty separate, and that you guys will be okay.

DougH leaving his firm hurt.
Me leaving my firm hurt.
Others leaving their firms - it would hurt.

I think you guys will be fine (not that it&#039;s not going to hurt), but there was a good Chinese wall there for you.

Congrats to Chris - well, if I like the firm :) - and you have the good foundation at your firm to be fine.
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		<content:encoded><![CDATA[<p>Congrats to Chris; on the bright side, I think Chris kept his blog and his work pretty separate, and that you guys will be okay.</p>
<p>DougH leaving his firm hurt.<br />
Me leaving my firm hurt.<br />
Others leaving their firms &#8211; it would hurt.</p>
<p>I think you guys will be fine (not that it&#8217;s not going to hurt), but there was a good Chinese wall there for you.</p>
<p>Congrats to Chris &#8211; well, if I like the firm <img src='http://www.pr-squared.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />  &#8211; and you have the good foundation at your firm to be fine.</p>
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		<title>By: Doug Haslam</title>
		<link>http://www.pr-squared.com/index.php/2008/08/the_inevitable_brandsmack/comment-page-1#comment-2042</link>
		<dc:creator>Doug Haslam</dc:creator>
		<pubDate>Fri, 15 Aug 2008 15:46:34 +0000</pubDate>
		<guid isPermaLink="false">http://pr-squared.com/pr2wp/?p=550#comment-2042</guid>
		<description>Speaking as someone who recently made a similar move, but to SHIFT rather than away;

I am also on-board with the mix of personal and professional branding, and the need to let go when needed (and not just when someone leaves. My blog lament this morning about a god-awful Beatles cover CD is not going to add much to the SHIFT  legacy).

Letting go is the hardest part, and companies need to decide up-front where the lines between &quot;your&quot; and &quot;ours&quot; are drawn in case of a parting. For example, I would not take content I produced for the official Topaz Partners blog (www.techprgems.com) back to my blog without permission. some companies may have even more formal or strict policies, and it is up to them to communicate it.

The most important part is back to what Todd did with Chris: encourage, promote, let it grow-- and unfortunately, at times,. let it go.

Good luck Chris!
</description>
		<content:encoded><![CDATA[<p>Speaking as someone who recently made a similar move, but to SHIFT rather than away;</p>
<p>I am also on-board with the mix of personal and professional branding, and the need to let go when needed (and not just when someone leaves. My blog lament this morning about a god-awful Beatles cover CD is not going to add much to the SHIFT  legacy).</p>
<p>Letting go is the hardest part, and companies need to decide up-front where the lines between &#8220;your&#8221; and &#8220;ours&#8221; are drawn in case of a parting. For example, I would not take content I produced for the official Topaz Partners blog (www.techprgems.com) back to my blog without permission. some companies may have even more formal or strict policies, and it is up to them to communicate it.</p>
<p>The most important part is back to what Todd did with Chris: encourage, promote, let it grow&#8211; and unfortunately, at times,. let it go.</p>
<p>Good luck Chris!</p>
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		<title>By: Chris Lynn</title>
		<link>http://www.pr-squared.com/index.php/2008/08/the_inevitable_brandsmack/comment-page-1#comment-2041</link>
		<dc:creator>Chris Lynn</dc:creator>
		<pubDate>Fri, 15 Aug 2008 01:44:38 +0000</pubDate>
		<guid isPermaLink="false">http://pr-squared.com/pr2wp/?p=550#comment-2041</guid>
		<description>Kami, Scott: Thanks for the congrats! :)

Todd: You&#039;ve been a great mentor before and during my time at SHIFT.  I&#039;m honored to have worked with you! I look forward to seeing SHIFT continue to bring innovation to the industry!

For more on my time at SHIFT and the friends I made there, please see this post: &lt;a href=&quot;http://socialtnt.com/2008/08/13/make-new-friends-but-keep-the-old/&quot; rel=&quot;nofollow&quot;&gt;http://socialtnt.com/2008/08/13/make-new-friends-but-keep-the-old/&lt;/a&gt;

Best,

Chris
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		<content:encoded><![CDATA[<p>Kami, Scott: Thanks for the congrats! <img src='http://www.pr-squared.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>Todd: You&#8217;ve been a great mentor before and during my time at SHIFT.  I&#8217;m honored to have worked with you! I look forward to seeing SHIFT continue to bring innovation to the industry!</p>
<p>For more on my time at SHIFT and the friends I made there, please see this post: <a href="http://socialtnt.com/2008/08/13/make-new-friends-but-keep-the-old/" rel="nofollow">http://socialtnt.com/2008/08/13/make-new-friends-but-keep-the-old/</a></p>
<p>Best,</p>
<p>Chris</p>
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		<title>By: Kami Huyse</title>
		<link>http://www.pr-squared.com/index.php/2008/08/the_inevitable_brandsmack/comment-page-1#comment-2040</link>
		<dc:creator>Kami Huyse</dc:creator>
		<pubDate>Thu, 14 Aug 2008 23:09:56 +0000</pubDate>
		<guid isPermaLink="false">http://pr-squared.com/pr2wp/?p=550#comment-2040</guid>
		<description>Congrats to Chris. I have enjoyed getting to know him and to read his blog. You are quite the gentleman Todd.
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		<content:encoded><![CDATA[<p>Congrats to Chris. I have enjoyed getting to know him and to read his blog. You are quite the gentleman Todd.</p>
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		<title>By: Scott Hepburn</title>
		<link>http://www.pr-squared.com/index.php/2008/08/the_inevitable_brandsmack/comment-page-1#comment-2039</link>
		<dc:creator>Scott Hepburn</dc:creator>
		<pubDate>Thu, 14 Aug 2008 22:06:19 +0000</pubDate>
		<guid isPermaLink="false">http://pr-squared.com/pr2wp/?p=550#comment-2039</guid>
		<description>Thanks for this post, Todd. Glad to see someone GETS IT. Sounds like SHIFT and Chris both handled this new frontier with dignity and grace.

Best of luck, Chris. I&#039;ve never stumbled onto your blog, but if Todd says it&#039;s good stuff, I&#039;ll be sure to check it out. Go grab the world by the...uh, yeah....go get &#039;em.
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		<content:encoded><![CDATA[<p>Thanks for this post, Todd. Glad to see someone GETS IT. Sounds like SHIFT and Chris both handled this new frontier with dignity and grace.</p>
<p>Best of luck, Chris. I&#8217;ve never stumbled onto your blog, but if Todd says it&#8217;s good stuff, I&#8217;ll be sure to check it out. Go grab the world by the&#8230;uh, yeah&#8230;.go get &#8216;em.</p>
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