As PR pros, it’s important for us to remind ourselves of this point on a daily basis. While building relationships and reaching out to the media (both traditional and non), we need to remember that it is our job to make the connections, to actually read what the editors we are pitching are writing, to pitch only when appropriate. We need to revert back to the days of face-to-face meetings, before the iPhone and Twitter and blogging and really build relationships.

And Jeff, how true you are…
While the tactics may have changed, the strategy and end goals haven’t and that’s all clients need to worry about.

At the end of the day, our end game is still RESULTS.

I think a bigger change than social media was the introduction of email in the workplace. At that point, PR pros were able to “hide” behind their computer and not build the relationships in the same way that they could previously.

Obviously as people become more and more dependent on email – that too changes. But there are still many people out there that prefer a phone call or good old fashion face to face meetings/lunches.

At the end of the day, results are key – and you have to find the best way to do that based on your audiences. What works for one client, may not work for another.

“Effective PR can shape and manage how the public and your most cherished stakeholders view your company, but it only works if PR is integrated into your business model. If it is an afterthought, you will be too.”

While the tactics may have changed, the strategy and end goals haven’t and that’s all clients need to worry about.

“I find relevant and influential opinion leaders whose online discussions shape opinion everywhere, and I help you build relationships with them.”

Buildings where I live & work aren’t very tall, so you typically only have a few floors to travel in an elevator. I prefer the stairs, anyway…

I find that Social Media pulls PR more in the direction of Marketing than any other direction. Sure, monitoring and analyzing conversations are one thing, but aren’t our clients asking for more tangible results? Don’t they want to increase traffic, register more users, sell more product. It’s when you use social media to energize prospects in the middle of the marketing funnel that our work can shine. And what’s shining seems to be action oriented results (marketing) rather than a shift in perception (pr).

In your paragraph about:
“Just as importantly, the PR industry is taking a lead in helping companies use Social Media principles and technologies to form better relationships not just with the media but with customers, prospects, even their own employees.”

…I would add about the value of social media principles being used for form better relationships with those various audiences — offline (as well as online). Learning from how we treat, deal with and relate to people online can have a deeper impact on how we treat them offline.

Of course, you probably meant that in your thinking and writing. But, if by chance not, thought I’d toss it out there for consumption.
Take care,
Mike

Getting Ink = delivering messages to pre-determined, target audiences by means of the most pertinent vehicle to that audience,

and that…

the Ink = the key messages which can be anything from marketing communication to issues/reputation/crisis management to corporate social responsibility.