If You Only Do *Four Things in Social Media

IStock_000008506570XSmallGot your blog up and running?  Swell.  Now, who’s gonna read it?  Who’s going to leave a comment?  Who is going to retweet those carefully-crafted posts?

This is where it gets fun.  Harken back — as I often do in this blog — to Forrester’s POST method.  People, Objectives, Strategies, Tactics.

Surely you know WHO you want to reach.  Now it’s simply a matter of finding out where they’re hanging out.  Are they on Twitter?  Facebook?  LinkedIn?  Yelp?  YouTube?  Are they lurking on more industry-specific Message Boards?  What publications do they read?  What blogs do they follow?

These are questions you need the answers to, because if you only do *four things in Social Media, the 4th is: ENGAGE.

I won’t bore you with the umptillion reasons you ought to engage with your prospects (and the people those prospects are influenced by).  If you need a refresher course, try my e-book or “Jedi Academy” posts, or read David Meerman Scott’s stuff, or check out Chris Brogan’s blog, or Brian Solis’s book, or Jason Falls’s blog or absolutely anything written by Tamar Weinberg.

The larger point is emphasize that thou shalt reap what ye sow.  This is a Biblical lesson too often forgotten by marketers in general and CEOs in particular.

Marketing is a tramp through the mud, while attempting to keep your face scrubbed clean; it’s hard work made to look easy.  That hard work entails interacting every single day with the customers, prospects and influencers who converse online, with and around your brand (and, with and around your competitors, too, who are also waking up to this opportunity).

If you are conversing every single day with relevant online audiences, in the right places — and, if every single day you attempt to say or share something relevant to these folks — you are going to drive traffic to your blog and/or other content.  If you further impress these audiences when they view your stuff, they will share it, applaud it, critique it, and generally make Y-O-U the topic of conversation.

Engagement will help your brand’s equity grow, from organic cultivation (cost: sweat equity) vs. advertising campaigns (cost: $$$).

Notice how “engagement” — the essence of Social Media — came FOURTH in this series?  Before you think about “organic cultivation,” you have to do your spadework.

Let’s see if my own spadework has done me any good?  Help me spread the word about this blog, using any of the links below?



Posted on: July 6, 2010 at 1:59 pm By Todd Defren
6 Responses to “If You Only Do *Four Things in Social Media”

 

Comments
  • That old guy in the photo. He is in SO MANY clip art photos. I see him everywhere. Ads. Powerpoints. Blogs. When you need senior citizen diversity in a photo he is THE ONE. Always. And he has the same grin.

    I’m just spooked right now.

    Oh yeah. Your post was great too. I like that engage was 4, not number 1. Most people get that wrong don’t they?

    Damn. What is it about that guy? I am not going to be able to sleep.

  • Des Walsh says:

    I found the post really helpful. “Engage” or even (ht Brian Solis) “Engage!” – of course, who could object? But as you point out so well, it’s not easy: I like “hard work made to look easy” (like ducks swimming).

    One thing if I may share with the greatest respect, I had to go looking to find the other three things, and I suppose there was a benefit in re-reading the post to try and find a link I might have missed. OK, I haven’t been reading your posts lately. I understand now it’s a series and will proceed to read the ones that preceded this. And those that follow.

    And I will share.

  • Lauren says:

    Great post!

    As Community Genius for Context Optional, a social marketing company, I spend hours working and strategizing with clients on their engagement strategies. Preparing content to publish is less than half the battle – you need to engage, reply, and direct the conversation in order to make it a meaningful experience and incite people to come back and interact more.

    Social Media has created the opportunity for brands to communicate as a person with their customers. I also think that listening is a huge aspect of helping content go viral. If you’re listening to what people are saying about your brand, you have a much clearer idea of what they’re interested in. Then, when you post about it, they are more likely to engage.

    Thanks for the great post!

    Lauren Friedman
    Community Genius
    http://contextoptional.com



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