Happy Birthday, Partner
We interrupt our usual programming for this special tribute to my business partner, Jim Joyal, who is celebrating a birthday today.
Jim likes to tell people he “used to be somebody.” Back in the day – oh, about two recessions ago — he was the president of SHIFT’s predecessor agency, manning the tiller as it grew to $15M … and helping the rest of us to hold on for dear life as the dot-bust ravaged our old firm.
In those days when we were on the rise, one of the seminal moments of my career occurred in Jim’s office. It was a friendly get-to-know-you kind of meeting, but I was just an Account Manager at the time, and an “individual contributor,” at that – I had no team, no “portfolio” beyond a coupla clients. I was vaguely content, but admittedly a bit adrift. Anything Jim said sounded like the Word of God.
He asked me what I wanted from my career. I said, “Really, as long as I can write, I am pretty happy.” Jim gave me a long look. “Our industry is full of good writers,” he said. “Wouldn’t you like to manage people, to be a leader? That’s where the action is, Todd; that’s where the money is, too. You have a family. You should think about that answer some more.” Boom. Done. Course correction activated. Within a few weeks, I requested a meeting with the senior management and asked if I could become the Agency’s “Internet Guy.”
Of course, that was just one of many epochal moments I can recall sharing with Jim over the past 17(!) years.
In the weeks prior to forming SHIFT from the smoldering ashes of that previous agency, we’d take turns asking each other if we were crazy, and bucking each other up.
When we closed our first piece of business as “SHIFT Communications” (thank you for trusting us, Quantum! – still a client 8 years later!) we shared a look that said, “Whoa. This might work.” And in the ensuing years, as we hired amazing people and closed a bunch of blue-chip brands, there were several moments when we marveled together at our good luck.
Today you may know me as the “face” of SHIFT Communications but Jim Joyal is very much the “heart” of the operation. He’s a “hail fellow, well-met” sort of guy, but in a genuine way. Jim is a natural politician of the very best type; team morale rises when he enters a room, and clients feel more confident in their decision to join our roster when they meet him. If you are ever looking for a job in marketing in the Boston area, Jim is the unofficial Employment Agency: I’ve lost count of how many marketing execs owe their livelihoods to Jim’s connections and advocacy. He is a generous friend, a thoughtful businessman, and is widely respected by friends, family and colleagues. He’s just simply a pal to all, and I love the guy.
Happy Birthday, Jimmy J! You’re still a “somebody” – not just a principal at SHIFT but a principle reason so many of us are so proud and happy to be here.
Posted on: September 1, 2011 at 10:32 am By Todd Defren


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Jim Joyal—I met him my junior year while at Bentley University. I was working at Shaws in Belmont and Jim was at the check out counter. Through conversation I explained that I was a PR major looking for an internship, BOOM! DONE!
Unfortunately the job market has not allowed me to work in that particular field, (although, Jim, I was informally offered a position at Communispace that I was so pumped for until they had to decline the position, as it was newly created and could not fit in the budget).
I hope you had a great birthday! As Todd said, you truly are ‘heart of the operation’ at SHIFT!
Happy Birthday
!
Happy Birthday my dear friends, god bless you always
Happy Birthday Jim! With every dance down the hallway, you bring a smile to the faces of everyone you work with. We are lucky to have you and I am honored to work with you every day!
Jim Joyal is the Bret Hart of PR: “The Best there is, the best there was and the best there ever will be.” Happy birthday big guy.
I find it interesting that a humble guy like you had to apologize for “interrupting programming” to tell us about your wonderful and special business partner. That is why we do all this – the people, the ones who help us and shape us and push us. Jim may have helped you all these years but you know only too well Jim feels the same about you.
We spend far too much time on the interwebs talkin’ about the interwebs and not near enough time talkin’ about the important people who shape our personal and professional blended lives.
This is a wonderful tribute, Todd. Here’s to another few decades to you and Jim and the rest of the SHIFTers!
Happy birthday, Jim! Everything Todd said is true, and you’re one of the people I admire most–I’m so proud to be part of the SHIFT family, with you at the helm.
Happy birthday to my most favorite “Frank”
Love ya Jim!
~ Gillian
Happy Birthday, Big Guy!
Wishing you a fantastic birthday, Jimmy. SHIFT wouldn’t be the same without you. You perfectly exemplify every part of our culture (yes, even ballsy.)
Thank you for all you do each and every day – here’s to another fabulous year!
Happy Birthday, Jim!
Jim – Every time you make it out to San Francisco, the sun shines a little brighter (which is really hard to do in SF).
Happy Birthday, Jim!
Happy Birthday Jimmy! Todd couldn’t have said it better – you are most certainly the heart of this fine agency. Whenever I describe SHIFT I always talk about the amazingly supportive, hard-working and fun culture that truly is SHIFT. That culture is 100% a product of the amazing spirit you have. I feel lucky to be a part of it (for the second time, no less!) and know that the agency is successful in large part because of your leadership and personality. Here’s to a happy birthday and lots of laughs and smiles today, and many, many, many more!!!
Happy Birthday, Jim! Thanks for all that you do for us here at SHIFT, and here’s to a great year!
Happy birthday, Jim! In spite of our New York/Boston sports differences, it’s always great to see you out here in SF. From your perpetually positive attitude, to your sincere effort to really get to know people, your fingerprints are all over what makes SHIFT such a great place to work.
Thanks! And I hope you enjoy your Sox-Yanks tickets tonight. Go Boston!
Happy birthday, Jim! Sending smiles.
HAPPY BIRTHDAY JIM! You truly are the heart of SHIFT, always bringing a smile to our faces with your daily high-fives and overall zeal for life. Having an opportunity to see Jim in action with new and current clients is downright inspiring, and really makes me excited to be in this business. Thank you for all that you’ve taught us, and for always keeping us laughing!
Happy birthday, Jimmy J!
Todd neglected to mention that you also play a significant role in keeping New England’s thriving fruit industry prosperous. Six fruits a day, is it?
If you were in the mob you’d be known as Six Fruit Jimmy. Or perhaps Jim “Juicy Fruit” Joyal.
Hope you have a great day and a bountiful year.
Love ya, pal.
Jim: Your smile is contagious, your helping hand is always there and genuine and you’re one heck of a mentor in PR and life. Thank you. Happy birthday pal, Catherine
Happy Birthday Jimmy! I’ll second Todd’s great post as he captures the essence of a great man, leader, and goof. Here’s to many more birthdays with joy, laughter and happiness.