Influencing the influencers of the Influencers
You’re trying to convince Joe Rockstar to write about your company. When Joe Rockstar blogs, people share. When Joe Rockstar tweets, people re-tweet. If you can convince Joe Rockstar that your company is wicked awesome, the customers, VCs, the mainstream media, etc. will come knocking.
But Joe Rockstar is busy, eh? Deluged by pitches. You’ve pinged him umpteen times without success.
You’re too determined to simply give up. You use the sophisticated tools of social media to gain an understanding of who influences Joe Rockstar.
You note that he tends to re-tweet content from Suzy Snowflake and leaves a comment occasionally at the blog of Beau Bellpepper and interacts frequently on Facebook with Rick Rickenbacker.
You do more research. Turns out that Suzy Snowflake is often re-tweeted by influencers … but most often when she is re-tweeting their content! You also learn that Beau Bellpepper’s blog is fairly popular with influential types like Joe Rockstar … but mainly because his quick wit is combined with a quick temper. And you figure out that Rick Rickenbacker is an old college buddy of Joe Rockstar … the interactions on Facebook are mostly teasing and tagging.
You are at a crossroads, now. You really need to get the attention of Joe Rockstar. So you’re preparing to “influence the influencers of the influencers.”
Of the three “influencers” of Joe Rockstar, only one (Bellpepper the blogger) generates original content. Pitching him will be straightforward. Yet you can also imagine a scenario in which you could convince Suzy Snowflake to tweet about your latest news (maybe Joe Rockstar will re-tweet it). You can even envision making the case to Rick Rickenbacker that he ought to try your new product/service (maybe he’ll mention it in his Facebook newstream and catch Joe Rockstar’s eye).
How much time and effort are you willing to invest, especially for such uncertain results, with such untested “targets?”
I’ve long been fascinated by this concept: bypassing the “true” influencers in the initial outreach and instead reaching directly to the curators/amplifiers/spreaders of ideaviruses. These folks are not “idea starters” but by virtue of their small but legitimate influence with top-guns in the media, could reasonably be qualified as “taste makers.” It’s certainly possible that these amplifier types could influence the idea starters. Influencers tend to monitor those who help spread their content.
The bottom-up, grassroots approach — when it works — is powerful.
Imagine if Joe Rockstar (who has seen your pitches, even if he has not been responsive) starts to notice that Suzy, Beau and Rick are talking about your company. Hey! He knew about you first. He’ll want them to know that. Make sure they know the alpha dog was in this loop. So he re-tweets Suzy’s tweet and/or leaves a comment on the post Beau wrote about you and/or “likes” what Rick noted about your company in his newstream. Something tells you that Joe Rockstar will be more amenable to “taking a meeting” when you reach out next time. Muahahahahaaa!
Then again, maybe Suzy Snowflake and Rick Rickenbacker will ignore you. Worse, given that neither is accustomed to being “pitched,” maybe they’ll be put off — and say so. Publicly. In front of Joe Rockstar. If you annoy Joe Rockstar, he is likely too busy to make special note of it. If you piss off his college buddy Rick Rickenbacker, a salt-of-the-earth man-on-the-street, Joe’s not only going to be doubly pissed off, he’s going to let the world know of your “sketchy” behavior.
The problem with “influencing the influencers of the influencers,” as I demonstrate in the example above, is that sometimes plotting out and executing such strategies can be impractical and, potentially, destructive. With so few hours in the day and with bosses and deadlines demanding results, we must be efficient in our processes. A client is less interested in sophisticated approaches; they can shoot down your nuanced emphasis on “network effects” by asking, “Why all the clock-and-dagger stuff? Why not just do a better job of reaching Joe Rockstar directly?”
That said: it’s a fascinating concept. Done thoughtfully, the amplifier effect of selling a story from the bottom-up is amazing. We’ve done it at SHIFT and had extraordinary success! Just … tread carefully. The ice is thin in these waters.
Posted on: November 14, 2011 at 11:01 am By Todd Defren


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Wow! I have been using this technique for years and it is my fave and very graceful. Nobody really ever knows why. Love it! Nice blog. Thanks!
It is interesting how you mention that someone closely tied with the person you’re trying to influence could, for example, re-tweet something, and then the person you’re trying to influence finally recognizes the brand. At the same time, practitioners need to be careful because it might seem that you’re going above and beyond in being promotional. The person you’re trying to originally influence could potentially realize that, or you run the risk of going too far off target and they could miss the message altogether. Whoever you’re pitching to must see you as confident and engaging. The PR practitioners just have to be the best at getting their messages out the most effectively.
Good point but I would say that they also need to realize that they don’t control the message anymore. That is now controlled by how people express it to each other. Most of the time the message from the brand is just noise. In a world based on trusted relationship, I have come to realize that it is more important how the message travels from person to person than how it is broadcasted. What do you think?
Great post. I have done this myself in past efforts and as you mention they take time. This type of focused effort has always been much more productive for me. In a world where you can’t realistically build a relationship with everyone focus is key. I’m glad to have discovered the blog.
Thinking there’s a missing element of relationship building here. Your client shouldn’t be the only thing you have in common with an influencer. If you’re a credible, active part of your influencer’s social or professional world can you not become the influencer of the influencer? Being part of these circles is a lot more valuable then just reaching a single influencer for a single piece of coverage.
This was an interesting post and Todd is right, it is extremely difficult to get in touch with influencers. And I personally think that getting in touch with the influencer’s influencers can be just as difficult of a task. I don’t think that there is a right way of doing this unless you know someone that can introduce you or you come from a reputable organization. In my opinion if you have already tried contacting the influencer directly through professional channels (i.e. an agent in the case of a celebrity), then contacting them through their influencers won’t really help. I definitely agree that if I could get an influencer’s influencer to mention my topic somewhere that it would get my desired influencer’s attention; but I believe that getting in contact with either influencer is just as difficult. The biggest factor we have to keep in mind that most of the time the influencer’s influencer is just as big of an influencer as the influencer we’re after, and fighting for their attention is pretty much the same battle.
Love it! It just shows how social media is opening networks and changing the PR process. Love your examples. I’m linking to this article, so please don’t change your home page!
As I read this I kept thinking of the Connectors, Mavens and Salesmen in Malcolm Gladwell’s Tipping Point.
This is one of the most refreshing PR posts I’ve read in a while. Great read, helpful hints and love the style. Above all, thorough research before pitching is what’s up!
I agree with Sheli that this attempt to connect with the influencers of the influencer has been seen in the real world but now the online community and connectivity of social media has opened up even more opportunities to utilize this strategy. It is interesting to consider and investigate where and how people get their information and how they are able to produce content that influences the masses.
It’s such a fascinating concept, thanks for an great read!
People do this all the time offline too – dropping hints to someone they know has the ear of the person they really want to influence. David Duchovny’s character in the movie ‘The Joneses’ cracks it (if those reading this haven’t seen it, it’s about stealth marketers who move into wealthy neighbourhoods and show off a fantastic (fake) lifestyle so neighbours will be tempted to buy specific products – the clothes, the cars etc). He figures out that the way to get the men to buy the designer golf clubs is to get to the golf instructor first. Not only does he succeed, he then becomes seen as an influencer because the instructor speaks highly of him. (I wouldn’t say it’s a ‘must see’ but it certainly explores some interesting ideas http://www.imdb.com/title/tt1285309/).
But as you say, the further you shift away from attempts at direct influence, the higher the risks – especially online where people can react in writing and discredit you in one fell swoop.
Once again, you nail it. I took a similar approach in a talk at Marquette about a month ago. One of the things that seemed to have resonated most from the talk was a line I had about “in order to influence an influencer, you have to be an influencer yourself.” It’s somewhere in this deck: http://www.slideshare.net/mikemaney/influencing-the-influencers-9649216 IMHO, the reason it resonated is because people are realizing that the days of the straight pitch are waning as influence spirals further to the outer edges.
Thanks, Mike. But as “influence spirals further to the outer edges” we need to be extra careful about how we work those connections. The further out on-the-edge you go, the more unstable the elements.
And the more you step away from the traditional notion of PR into the realm of the actual influencer/community. Not saying it’s easy or comfortable, but definitely where the function is heading. That said, your last couple of paragraphs on the risks are dead-on.