Tell me if this scenario sounds familiar.
You receive an email, which you view on your iPhone, inviting you to accept a colleague’s LinkedIn invitation. Within the email, it says, “ACCEPT” or, “View invitation from NAME.” You press one of these hyperlinked options.
Then you see a screen asking if you want to download the LinkedIn iPhone app.
No, thank you, I already have it. I JUST WANT THE LINK TO WORK. Take me to this new colleague’s profile, either via the mobile browser or via a launch of the LinkedIn app itself; I really don’t care; please stop asking me to download an app I already have on my phone.
So. After you reject a request to download an app you already own, you get this:
And that’s where our journey ends. I have yet to get past this “death screen.” Invariably I quit my browser in frustration and launch the LinkedIn app, grumbling all the while about my first-world-problems. And I am not alone. On the few occasions I’ve ranted about this issue on Twitter, I am typically deluged by sympathetic re-tweets and responses. We expect better of a premier brand like LinkedIn. Anybody awake over there?
(I hate to show up ranting after 2+ weeks off the blog, but this post has been percolating on a back-burner for a while now. More good stuff, and better moods, to follow soon!)
Posted on: July 13, 2012 at 10:37 am By Todd Defren